Customer Service Week Games
Game: | Hidden Phrase |
Materials: | Hidden Phrase puzzles for each team member.
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Notes: | In serving customers, reps often must sort through lots of information to find the root cause of a problem.
Our Hidden Phrase puzzle illustrates the process of moving from a mass of often confusing information to a straight-forward solution for the customer.
Ask reps to sign and return their completed puzzles. Reward everyone who completes the puzzle with a small prize and enter them in a grand prize drawing.
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Directions: | Click here to print the Hidden Phrase puzzle.
Click here for the solution. (Note: Solutions will not be available online during Customer Service Week.)
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Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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