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Companies Around the Globe Celebrate Customer Service Week

(Boonton, NJ, July 14, 2008) — What do DHL International, Metropolitan Opera, Coca-Cola, and Sarasota County Government all have in common?

They share a deep commitment to quality customer service and they celebrate Customer Service Week.

The week was designed to recognize frontline reps for the important work they do all year, and to drive customer service awareness and improved service levels throughout the entire organization.

Companies celebrate Customer Service Week with a single event or with a full week of special events and activities such as theme days, pep rallies, office olympics, tailgate parties, ice cream socials, and much more.

To learn more about Customer Service Week, visit the official Customer Service Week website at www.CSWeek.com. At the site you’ll find:

Background on Customer Service Week
Information on companies celebrating
Agendas from successful celebrations
Email bulletins providing step-by-step details on planning and organizing a celebration
Print-ready puzzles, which can be incorporated into every celebration
Interactive email postcards for thanking frontline reps, internal and external customers
A full range of decorations, gifts and rewards, imprinted with the 2008 Customer Service Week logo.

About Customer Service Group

The Customer Service Group has sponsored Customer Service Week since 1991. Each year, the Group creates a new theme and logo for the week and provides information, resources and inspiration to help companies celebrate.

The Customer Service Group also provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. These include books, print newsletters, benchmarking studies, and free email newsletters. More information is available at www.CustomerServiceGroup.com

© 2009 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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