Press Releases

Reps Mark Customer Service Week with a Smile

(Boonton, NJ, August 12, 2008) — Why were all the customer service reps at Dairyland Healthcare Solutions smiling? It may be that they just set a company record when 24 people crammed into one office cubical.

The Cubical Cram was part of Dairyland’s annual Customer Service Week celebration.

Dairyland is not alone in celebrating Customer Service Week. This annual event is celebrated each year by thousands of companies around the globe as they recognize frontline reps for the important work they do all year.

This year Customer Service Week will be celebrated from October 6-10.

To learn more about Customer Service Week, visit the official Customer Service Week website at www.CSWeek.com. At the site you’ll find:

Background on Customer Service Week
Information on companies celebrating
Agendas from successful celebrations
Email bulletins providing step-by-step details on planning and organizing a celebration
Print-ready puzzles, which can be incorporated into every celebration
Interactive email postcards for thanking frontline reps, internal and external customers.
A full range of decorations, gifts and rewards, imprinted with the 2008 Customer Service Week logo.

About Customer Service Group

The Customer Service Group has sponsored Customer Service Week since 1991. Each year, the Group creates a new theme and logo for the week and provides information, resources and inspiration to help companies celebrate.

The Customer Service Group also provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. These include books, print newsletters, benchmarking studies, and free email newsletters. More information is available at www.CustomerServiceGroup.com

© 2009 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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