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Customer Service Week October 1 - 5, 2012 |
Press ReleaseOrganizations Across the Globe Celebrate Customer Service WeekIn any language good customer service is good for business. (Boonton, NJ, August 26, 2010) — What do Chase, Wells-Fargo, Ergon Energy, GlaxoSmithKline Japan and DHL have in common. They share a deep commitment to quality customer service and they celebrate that commitment each year during Customer Service Week. Customer Service Week is the premier event for organizations in all industries to recognize the importance of customer service and to honor the people who serve and support customers. Some organizations celebrate with a simple afternoon or evening event, while others plan a full week of motivational and educational activities to engage all members of the service team. As Victoria Reed, of Specialized Association Services explains, "My company has been celebrating Customer Service Week since 1993, and it is a big part of our culture. We use the week to show employee appreciation, promote employee welfare, and take the opportunity to increase awareness of quality and service." This year, Customer Service Week will be celebrated October 4-8, 2010. To learn more about Customer Service Week and how you can recognize and reward your staff, visit www.CSWeek.com. ### About Customer Service Group The Customer Service Group has sponsored Customer Service Week since 1991. Each year, the Group creates a new theme and logo for the week and provides information, resources and inspiration to help companies celebrate. In addition, the Customer Service Group provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. These include books, print newsletters, benchmarking studies, and free email newsletters. More information is available at www.CustomerServiceGroup.com.
Who Celebrates Each year thousands of companies across the United States and around the world celebrate Customer Service Week. They represent leading financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, not-for-profit and educational organizations, as well as government agencies and others. What unites them is their profound commitment to quality customer service.
3M, AAA, ADP, AETNA, Alcoa, Allianz Life, Allstate Insurance, ALLTEL, Atlantic Health System, Avon Products, Avery Dennison, Bank of America,Bausch & Lomb, Baxter Healthcare, Benjamin Moore Paints, Binney & Smith, Blue Cross Blue Shield, BoConcept USA, Boston Scientific, Brother International, C&H Distributors, Callaway Golf Co, Canadian Premier Life, CCH Canadian, Chicago Tribune, ChoicePoint Chubb Insurance, City of Fort Lauderdale, Coca-Cola Company, Comcast, Crystal Farms, Delta Dental Plans, DHL International, Diebold, Duke University, EAGLE Window Electronic Data Systems, FedEx, First Midwest Bank, GE, W.W. Grainger, Hallmark Cards Canada, Handango, Henkel, Honda, IBM, Iron Mountain, Irvine Ranch Water Dist John Hancock, JPMorgan Chase, Kaiser Permanente, Knoll, Liberty Mutual Insurance, Lockheed Martin, Maersk Line, Mars, McCormick & Company, McDonald\'s, McGraw-Hill MedicAlert, MetLife, Metropolitan Opera, Microsoft, Motorola, National Construction Rentals, Nestle, NETELLER, Neopost, Osram Sylvania, Paychex, Penske Truck Leasing Pepperdine University, Pepsi Bottling Group, Philips Electronics, Priceline.com, PSE&G Saks, Sarasota County Government, Siemens, Sprint Nextel, Sun-Maid, Systems Services of America, Taco Bell, Texas Mutual Insurance, Tickets.com, Toyota, Tumi USA Today, Valpak, Veeder Root, Verizon Wireless, Vita-Mix Corporation, Wells Fargo, and many more.
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