Press Release
Companies Around the Globe Celebrate Customer Service Week
International celebration recognizes and rewards frontline service and support professionals.
(Boonton, NJ, September 9, 2009) — What do Baxter Healthcare, Coca-Cola, DHL International, and the Metropolitan Opera all have in common?
They share a deep commitment to quality customer service and they celebrate Customer Service Week.
The week was designed to recognize frontline reps for the important work they do all year, and to drive customer service awareness and improved service levels throughout the entire organization.
Companies celebrate Customer Service Week with a single event or with a full week of special events and activities such as theme days, pep rallies, office olympics, tailgate parties, ice cream socials, and much more.
To learn more, visit the official Customer Service Week website at http://www.CSWeek.com. At the site, you'll find:
- Background on Customer Service Week
- Information on companies celebrating
- Case studies of successful celebrations
- Planning tips
- Ready to use puzzles, games and activities
- A full range of decorations, gifts and rewards imprinted with the official 2009 Customer Service Week logo.
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About Customer Service Group
The Customer Service Group has sponsored Customer Service Week since 1991. Each year, the Group creates a new theme and logo for the week and provides information, resources and inspiration to help companies celebrate.
In addition, the Customer Service Group provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. These include books, print newsletters, benchmarking studies, and free email newsletters. More information is available at www.CustomerServiceGroup.com.
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Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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