Welcome to Customer Service Week
Customer Service Week October 5 - 9 2020

Customer Service Week Activities

Planning a week-long event is difficult. But with our sample agendas, celebration materials, printables, puzzles, and the activities below, you’re well on your way to a successful event.

New activities will be added in the months leading up to Customer Service Week. To receive announcements, sign up for free email bulletins.

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Premium activities: free to buyers of CSWeek.com celebration materials

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  • Answer the Question
  • Bingo
  • Build a Tower
  • Cake Decorating
  • Cake Decorating — Nail it or Fail it!
  • Canstruction
  • Cast a Spell
  • Chair Decorating
  • Getting to Know You
  • How’s the Weather?
  • Ice Cream Sundae Break
  • Match Up Game
  • Penny Wars
  • Scavenger Hunt
  • Spirit Cheers


  • Opening Ceremony (Customer Service Week Pledge)
  • Closing Ceremony (Certificate of Participation)
  • Peer-to-Peer Recognition (Caught in the Act Cards)
  • Web of Compliments


  • Building Rapport (Monitor Mirror)
  • Comprehension Challenge
  • Listening Skills Challenge
  • Paper Tear Challenge

For Remote Staff

  • Getting to Know You
  • Match Up Game

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Note: The Customer Service Week logo, the contents of this website, and the contents of the Customer Service Week Email Bulletins are protected by international copyright laws and may not be reproduced. However, all of the printables on these pages may be printed and used as part of your celebration.