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Customer Service Week October 6 - 10, 2014

Customer Service Week Puzzles

Puzzle: Angry Customer Logic
Materials: Angry Customer Logic sheets for each team member.
A fun pen to use.

This is a classic logic puzzle set in a customer service environment. The goal is to use the clues and basic logic skills to solve the puzzle and resolve each customer’s issue or concern.

Ask reps to sign and return their completed puzzles. Reward everyone who completes the puzzle with a small prize and enter them in a grand prize drawing.

Directions: Click here to print Angry Customer Logic sheets.

Click here for the solution. (Note: solutions will not be available online during Customer Service Week.)


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Customer Service Group
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Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
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