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 I loved the materials we ordered. Everything was high quality and the balls were a huge hit.

Christine Van Wieren Farmers Insurance Group

Customer Service Week October 6 - 10, 2008

Customer Service Week Games

Game:	Crossword Puzzle
Materials:	Crossword Puzzle sheets for each team member.
Notes:	How familiar is your team with the standard language and practices of customer service? This challenging Crossword Puzzle will not only test reps knowledge but teach important lessons   Take a moment before handing out the puzzle to solve it yourself so that you can anticipate any questions and reinforce any points, which are especially relevant for your team.   Ask reps to sign and return their completed Crosswords. Reward everyone who completes the puzzle with a small prize and enter them in a grand prize drawing.
Directions:	Click here to print the Crossword Puzzle. Click here for the solution.

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