Customer Service Week Testimonials

We couldn’t be more proud!

The following are some of the many kind comments we’ve received from people who use official Customer Service Week products and the information at our website.

My company has been celebrating Customer Service Week since 1993 and it is a big part of our culture. We use the week to show employee appreciation, promote employee welfare, and take the opportunity to increase awareness of quality and service. All in the spirit of fun.
Victoria Reed
Specialized Association Services

It is a fabulous program. This is our third year participating and I believe it was our most successful. It starts conversations between people who do not usually interact with each other. It builds lasting relationships. This year we invited internal customers for the first time. They were very appreciative and I believe that strengthened our connection with them.
Nancy Webb
City of Irving

The whole week was a success, people really enjoyed that their managers took the time to plan a celebration for them.
Ellen Stockman
Lexmark Canada Inc

I love having you out there to introduce the theme and ideas. It is very helpful.
Adele LeBorgne
Unum Life Insurance Company

Absolutely loved the materials and suggestions that you provided to help us to have a great Customer Service Week. I look forward to celebrating again next year!
Anu Singer
The Shopping Channel

This was my first year involved in planning our celebration. Your website is great — easy to navigate! Delivery is prompt and it is easy to track orders.
Tari Rorvik
LAN International

It is a great opportunity to recognize the efforts used to provide great service and to show we value those contributions.
Vicki Chia
Iowa Network Services

Thank you for all of the wonderful resources on your site — they were such an inspiration and help to me.
Emily Weatherly
DeTar Healthcare System

I loved the materials we ordered. Everything was high quality and the balls were a huge hit. I would highly recommend your services to any company. There are times when you order items from other companies and when they come in, they are half the size you expected and the quality is very poor. When your items came in, I was amazed at the actual size and the quality was excellent.
Christine Van Wieren
Farmers Insurance Group

The easy ordering and on time delivery made my job much easier. The department looked great and we received numerous compliments.
Carolyn Brown
Nissan Motor Acceptance

The customer service rep who took my order was very courteous and efficient. I was also very pleased with the quick turnaround.
Holly Lukas
American Express

This is our third year celebrating Customer Service Week and our employees say that it just keeps getting better. Thank you for all of your assistance in helping us create an atmosphere of celebration and appreciation.
Jennifer Lauth
ABE Services

I really enjoyed the booklet of games you sent with my order. I used one for our final gathering, and I will use the booklet throughout the year for additional training exercises. Your regular emails keep me on track with my planning for CS Week, and the logo/link on our website is a nice, professional way to broadcast the celebration.
Maryellen Lewicki
EMSAR

Last year was our first celebration of Customer Service Week. Our employees enjoyed it thoroughly and eagerly anticipated this year’s celebration. Thanks for helping us show appreciation for all that our employees do.
Bob Wood
Roland Corp. U.S.

I got CS Week started with my company just last year and it’s really taken off! The morale shoots way up, everyone gets refreshed on their service skills, and now our other business units want to find out about it for their locations!
Cathy Angelo
Ryder Transportation Services

We had a great time with CS Week. The weekly e-mails were great. We also enjoyed the free gift (game book) that was sent with our order.
Debbie Ingram
Cambrex Bio Science Walkersville

This was our first year taking part in CS Week, as a result, we organized much of the celebration, including the order at the last minute. I found your site very helpful. Also the sales rep I spoke with was exceptional in the service she provided. She even gave me a courtesy call to remind me of the deadline for shipping to ensure I got my materials on time.
Petula McIntosh
Stewart Title Guaranty

Your company is by far the best company I have ever dealt with in terms of customer service. The ‘Mary’s’ are great! Your follow through is outstanding. I appreciate it very much and will attempt to implement some of what I experienced with you for our customers. Thank you!
Mary Le Loper
Insignia Systems

This is the 5th year we have celebrated Customer Service Week and each year your ideas and products have helped us to really have a good time during the week. Please keep up the good work.
Barbara Littleton
Duke University

Of course in the fast-paced customer service environment you tend to get over whelmed at times. In trying to provide the entire company with a fun-filled Customer Service Week time got away from me. I found myself placing an order at the last minute. It arrived nicely packed and delivered in a timely manner. In addition, I also received a follow up call from a rep advising me that the order had been processed and confirming delivery as needed.
Sandy Jackson
CardWare International

We had a great time. Everyone loved the daily puzzles and bingo. We are now going to play bingo every month!
Penny Watkins
Alcoa

I always appreciate the wonderful service that you provide year after year. You keep me on task with making sure I have enough planning time with your emails and the ideas you give are great. Thanks so much for making customer service your priority!
Teresa Shirley
CompuCredit

I appreciate all your new ideas and items. It keeps it fresh each year. Thank you.
Mary Chessen
Crystal Farms

© 2010 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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