Customer Service Week Puzzles
| Puzzle: | Flexible Thinking |
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| Materials: | Flexible Thinking puzzles for each team member.
A fun pen to use.
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| Notes: | The answer to a customer’s question or solution to a problem is not always immediately clear. It may require creative thinking and problem solving skills.
These two puzzles will help your reps flex their creative-thinking muscles.
Ask reps to sign and return their completed puzzles. Reward everyone who completes the puzzle with a small prize and enter them in a grand prize drawing.
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| Directions: | Click here to print the Flexible Thinking puzzle.
Click here for the solution. (Note: Solutions will not be available online during Customer Service Week.)
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Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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