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Customer Service Week October 5 - 9, 2009

Five Reasons to Celebrate

Customer Service Week is celebrated annually during the first full week in October. This year’s celebration will be held from October 6 - 10.

Why should you celebrate?

For over a decade, the Customer Service Group has shared the following five reasons to celebrate.

1. Boost morale, motivation and teamwork.
2. Reward frontline reps for the important work they do all year long.
3. Raise companywide awareness of the importance of customer service.
4. Thank other departments for their support.
5. Let customers know about your commitment to customer satisfaction.

But perhaps one of our customers said it best:

I started to work with this company less than three months before Customer Service Week and organized the celebration with two staff members. One of my staff summed it up when she said, ‘it’s the first time in nine years that I really felt appreciated for my work.’  Patrick Sauve, C-W Group

To learn more about Customer Service Week and to demonstrate the value of a celebration to upper management, view the following pages:

• Background on the week
• Look who celebrates
• Testimonials

 

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Customer Service Group
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