Celebration Materials Details
Deadline. For best selection, order by September 12, 2008.
Minimum order. A minimum order of $50 is required.
Payment. All orders must be accompanied by full payment in U.S. dollars. You may pay by credit card, check or purchase order.
Discounts. We offer the following Earlybird discounts on orders received before July 18, 2008.
| Merchandise |
Savings |
| $50-$2,000 |
10% |
| $2,001-$3,000 |
15% |
| $3,001 & over |
20% |
Delivery. We ship worldwide. For delivery outside of the 48 contiguous states, please call for shipping details. These orders may be subject to duties and taxes, which are the responsibility of the recipient.
When ordering from Australia, please contact our Australian partner, International Customer Service Professionals at +1 61 1300 760 130 or www.icsp.com.au.
Guarantee. If you are not completely satisfied with your celebration materials simply return them before September 12, 2008 for an immediate replacement, full credit or refund. Your complete satisfaction is our goal.
Returns totaling $250 or more and returns made after September 12 may be subject to a 15% restocking fee.
Three Free Gifts for Our Valued Customers:
| To thank you for your order, we are pleased to present you with three free gifts that are sure to enhance your celebration. The Certificate of Participation, Book of Games and Tote bag are guaranteed available until the September 12 deadline, so please order early.
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Tote bag. Equally at home going to and from the office or on a weekend trip to the supermarket or beach. Our roomy tote measures a full 17" by 15" by 5" with 26" straps. Made from sturdy 600 denier polyester it will last for many Customer Service Weeks to come.
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The Official Customer Service Week Book of Games. A collection of 30 of our favorite training games, puzzles and icebreakers. Theyre quick, fun activities, which can be incorporated into any Customer Service Week celebration.
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Certificate of Participation. In recognition of your companys commitment to customer satisfaction, youll receive the exclusive 2008 Certificate of Participation display it all year long.
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© 2008 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
Email: info@CSWeek.com
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