Customer Service Week October 1 - 5, 2018

Customer Service Week Details

Order Customer Service Week Products

Deadline

For best selection, order by September 14, 2018.

Minimum order

A minimum order of $50 is required. This entitles you to access all of the puzzles, activities, and printables at CSWeek.com.

Payment

We accept the following forms of payment. Visit the Payment Details page for more information.

VISA
Master Card
American Express
Discover
Check
Wire Transfer

Discounts

We offer the following volume discounts on orders received by September 8, 2018.

Merchandise Savings
$500-$1,000   5%
$1,001-$2,000 10%
$2,001-$3,000 15%
$3,001 & over 20%

Shipping and handling

We ship worldwide. After you have selected your celebration items, simply choose “United States”,“Canada” or “Elsewhere” from the drop-down menu. Shipping charges will be calculated automatically on U.S. and Canadian orders. For orders shipping “Elsewhere,” you will be asked to provide your FedEx or DHL account number. The shipping charges will be billed to your account by the courier you choose. Be aware that orders delivered to destinations outside of the U.S. are often subject to fees, duties and taxes that are the responsibility of the recipient.

Order Amount U.S. Alaska,
Hawaii, and
Puerto Rico
Canada
$50 to $100 $6.75 $17.50 $17.50
$101 to $150 $11.75 $22.50 $22.50
$151 to $200 $13.75 $28.50 $28.50
$201 to $250 $16.75 $35.50 $35.50
$251 to $300 $19.75 $43.50 $43.50
Over $301 8% of total 16% of total 16% of total

Delivery time

Early Bird orders ship in mid-July.

Customer Service Week shipping table

Standard Shipping

  • Applies to orders received by 1 p.m. Eastern time.
  • 3-7 business days via UPS including Alaska and Hawaii (plus 1-2 business days for processing).
    Monday through Friday delivery.
  • Starts at $6.75 (see Shipping Charges above).

UPS 2 Day

  • Applies to orders received by 1 p.m. Eastern time.
  • 2 Business days via UPS (plus 1-2 business days for processing) Monday through Friday delivery.
  • Customer must supply UPS or FedEx account number for direct billing from the carrier.

Express UPS

  • Applies to orders received by 1 p.m. Eastern time.
  • 1 business day via UPS (plus 1-2 business days for processing) Monday through Friday delivery.
  • Customer must supply UPS or FedEx account number for direct billing from the carrier.

Guarantee

If you are not completely satisfied with your celebration materials simply return them on or before September 14, 2018 for an immediate replacement, full credit or refund. Your complete satisfaction is our goal.

Returns

Returns totaling $250 or more and returns made after September 15 are only permitted with the express approval of CSWeek.com. A 20 percent restocking fee will apply. Visit the FAQ page for more information.

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