Customer Service Week October 2 - 6, 2017

Customer Service Week Email Bulletins

Take Photos Now, Use Them All Year Long

September 21, 2017

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Customer Service Week Bulletin During Customer Service Week everyone will have their phones out snapping photos of the celebration.

In addition to those candid shots, make some time for group photos — The entire department, individual teams, or smaller work groups. And if you’re celebrating with theme days, be sure to get everyone in their PJs, groovy ’60s ponchos and beads, and of course, their Customer Service Week Hard Hats.

When the week is over, you’ll have an amazing collection of photos to use for holiday cards, to post on social media, to hang in the department, and, of course, to share with us so that you can see your team at the CSWeek.com website.

It’s not too late to order decorations, gifts, rewards and stress relievers for your celebration. But don’t delay, order today.

Regards,

Mary Dalessandro
Relationship Manager
CSWeek.com

Making Parties Special

September 20, 2017

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Customer Service Week Bulletin When you’re serving meals and snacks, the right table setting will make your gathering special. For Customer Service Week, that means incorporating this year’s colors into everything you do.

  • Choose tableware (tablecloths, plates, utensils, etc.) in orange, black, and yellow for a coordinated look.
  • Decorate your serving areas with our Custom Caution Tape and Construction Signs.
  • Use our printable Table Tents to direct guests to "Dig In," "Build a Sandwich," or to add a warning, "CAUTION: SPICY."
  • And finally, keep the areas where you’ll be serving food clean and neat. Provide at least two garbage cans, one for wet garbage and one for recyclable bottles and cans.

It’s not too late to order decorations, gifts, rewards and stress relievers for your celebration. But don’t delay, order today.

Wrapping Up a Great Celebration

September 19, 2017

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Customer Service Week Bulletin A little extra care can make all of the difference in presenting gifts. But if you’re preparing lots of gifts during Customer Service Week, it can get a bit overwhelming.

No worries, we’ve got suggestions to help you get everything ready in time for the week:

  • Use Customer Service Week gift bags. Our bags are imprinted with the Customer Service Week logo and come with matching tissue paper.
  • Don’t wrap, tie. Instead of cumbersome paper, try tying your gifts with black and orange ribbon and adding a yellow bow.
  • Even easier. Our Custom Caution Tape makes a super easy tie for many of your Customer Service Week gifts.
  • Add a card or tag. Customer Service Week Thank You Cards are available for purchase or you can download and print our gift tags.

So make it special, but keep it easy.

It’s not too late to order decorations, gifts, rewards and stress relievers for your celebration. But don’t delay, order today.

Decorations Set the Tone

September 18, 2017

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Customer Service Week Bulletin The right decorations will set a festive mood for your Customer Service Week gathering. And this year’s theme lends itself to all sorts of creative ideas.

So while you’re hanging posters, banners and balloons, consider everything you can do with our Custom Caution Tape: Use it like crape paper to decorate dividers, desks, chairs, and other furniture; seal off event areas; cut it into strips to hang from the ceiling. You could even try making a dress!

And, of course, it’s not too late to order gifts, rewards and stress relievers to go with the Caution Tape decorations. But don’t delay, order today.

 

 

 

 

Construction-Themed Treats Are Sure Winners

September 15, 2017

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Customer Service Week Bulletin This year’s Customer Service Week theme lends itself to all sorts of creative goodies from caution tape cake, to iced cookies, to our own logo mints.

Whether you are baking for your team, hosting a cake or cookie decorating contest, or working with a local bakery, be sure to incorporate the Building Trust theme.

In fact, one service team, right here in New Jersey, is working with their cafeteria staff to create goodies for the entire organization.

And, of course, it’s not too late to order decorations, gifts, rewards and stress relievers to go with those cakes and cookies. But don’t delay, order today.

 

It’s Never Too Late to Celebrate

September 13, 2017

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Customer Service Week Bulletin The official order deadline is Friday — We’ll still be shipping after the 15th, but we will no longer be able to ensure the availability of all items in all quantities, and some rush shipping charges may apply.

While time is short, there’s still time to plan a meaningful celebration for your team.

The best place to start is the Organizer’s Guide. This free download provides everything you need to organize a successful celebration in a matter of days.

And, of course, you can still order your celebration materials from CSWeek.com. You’ll find decorations, gifts, rewards, and stress relievers all with the official Customer Service Week logo.

So don’t delay, download the Guide and order your celebration materials today.

 

 

 

Five Rules for Building Trust

September 11, 2017

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Customer Service Week Bulletin This year’s Customer Service Week theme recognizes the importance of trust in forming strong, productive, and lasting relationships with customers and coworkers.

To compliment the theme, we’ve created a brand new mini-poster titled, Five Rules for Building Trust.

The mini-poster is free so download and print a copy for everyone on your service team today.

And while you’re at the website, be sure to click the Shop tab to see all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Order your celebration materials today!

 

 

 

 

 

Volume Discount Reminder

September 7, 2017

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Customer Service Week Bulletin Tomorrow is the last day to take advantage of discounts for large celebrations.

Depending on the size of your order, you’ll save from 5 percent to 20 percent. And the best part is, the discount applies no matter what you are ordering. So if you need 1 Banner, 2 Posters, 3 packs of Foil Balloons, 4 rolls of Caution Tape, and 100 Lunch Totes, you’ll save on each item.

But please keep in mind that Volume Discounts will end tomorrow so place your order today!

Countdown to Customer Service Week

September 5, 2017

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Customer Service Week Bulletin Today, we posted the official Countdown Clock at CSWeek.com. This is a big deal around here because it means that we are no longer counting down months or even weeks, but days until Customer Service Week.

It’s also a good time to pause and share some important information and dates.

  • The large order discount ends on September 8.
  • The official order deadline is September 15. We’ll still be shipping after the 15th, but we will no longer be able to ensure the availability of all items in all quantities, and some rush shipping charges may apply.
  • Customer Service Week is October 2 - 6. The celebration will begin in New Zealand’s tiny Chatham Islands and spread around the globe.

So take a moment now to visit CSWeek.com where you’ll find everything you need for your celebration — from planning resources to decorations, gifts, rewards and stress relievers.

You Deserve A Stress-Free Labor Day Weekend

August 30, 2017

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Customer Service Week Bulletin Labor Day marks the unofficial end of summer, but before you head out for that final plunge in the ocean or backyard barbecue, make sure you’ve ordered your Customer Service Week celebration materials.

It’s just one less thing to do when you’re back in the office, facing the email, voice messages, and projects that demand immediate attention.

And, if you’re ordering for a larger group you won’t want to miss the volume discount deadline of September 8.

So place your order today at CSWeek.com.

Printables for Every Celebration

August 28, 2017

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Customer Service Week Bulletin It’s easy to create a professional celebration with our printables.

So what is a printable?

It’s a document that you can print and use as many times as you like. And best of all, printables are free when you order celebration materials from CSWeek.com. This year’s printables include:

  • Save the date cards
  • Table tents
  • Photo booth props
  • Invitations
  • Gift tags
  • Cupcake toppers
  • Stationary, and
  • Mini-posters for each day of the week.

In total, there are over a dozen printables to choose from. Some are free to all, others are for CSWeek.com customers, all are perfect for your celebration.

You may see the full list of printables at CSWeek.com. And while you’re there, be sure to click the Shop tab to view all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Order your celebration materials today!

Pre-planned Activities for Every Celebration

August 24, 2017

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Customer Service Week Bulletin Whether you need a final activity to round-out your celebration plans or you’re just getting started, you’ll find lots of ideas in the Activities Section of the CSWeek.com website.

Each pre-planned activity includes detailed instructions, a list of materials, and print-outs if needed.

This year, you’ll find six activities with a building theme to compliment the Building Trust™ materials that you are celebrating with.

In total, there are 22 pre-planned activities to choose from. Some are free to all, others are for CSWeek.com customers, all are fun and engaging.

You may see the full list of activities at CSWeek.com. And while you’re there, be sure to click the Shop tab to see all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Order your celebration materials today!

 

 

 

 

Volume Discounts: Flexibility and Savings

August 22, 2017

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Customer Service Week Bulletin When you are ordering for a larger celebration, you’ll take advantage of our Volume Discounts.

Depending on the size of your order, you’ll save from 5 percent to 20 percent. And the best part is, the discount applies no matter what you are ordering. So if you need one T-Shirt, 10 rolls of Caution Tape, and 100 Lunch Totes, you’ll save on each item.

But please keep in mind that Volume Discounts will end on September 8 — It’s not that far off so place your order today.

 

 

Get Creative with Paint, Cake & More

August 16, 2017

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Customer Service Week Bulletin Decorating contests allow people to flex their creative muscles and engage in a little friendly competition.

During Customer Service Week teams will be busy decorating cakes and cookies, chairs and cubicles, and even wine glasses. Here are just four ideas:

• It may not be Cupcake Wars, but at CBK Mountain Adventures, service teams engaged in a fierce competition to decorate pre-baked sheet cakes with a service theme.

• The fun-loving team at Health Plan of the Upper Ohio Valley decorated their cubicles with holiday themes such as Thanksgiving, Easter and Christmas. Some teams even dressed in holiday attire during the judging.

• Many groups host a Customer Service Week classic, the Chair Decorating contest. Or as the team at United Stationers Supply calls it, the "Pimp Your Ride" contest.

• And last, but certainly not least, Painting Parties (often called Paint and Sip or Coffee and Canvas parties) are becoming popular. At Mats Inc. the team enjoyed a professionally hosted Paint and Sip party. Reps painted wine or pint glasses and enjoyed looking on as the company president took a turn with a paintbrush.

To learn more about these and other decorating activities, visit the Focus on Fun page at the CSWeek.com website.

And while you’re there, be sure to click the Shop tab to see all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Order your celebration materials today!

Pencil and Paper Puzzles for Every Celebration

August 9, 2017

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Customer Service Week Bulletin Pencil and paper puzzles are always popular during Customer Service Week. They’re a great way to relax, share a smile, and build teamwork.

And if your team can’t get away from the phones to celebrate, they can still enjoy puzzles right at their desks.

We’ve just added five new puzzles to the CSWeek.com website. There are puzzles that highlight consistency, attention to detail, listening, and just plain fun.

In total, there are 30 puzzles to choose from. Some are free to all, others are for CSWeek.com customers, all are fun and challenging.

You may see the full list of puzzles at CSWeek.com. And while you’re there, be sure to click the Shop tab to view all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Order your celebration materials today!

Activities with a Heart

August 2, 2017

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Customer Service Week Bulletin Incorporating a community service element into your Customer Service Week celebration can help build strong team bonds and support a local organization.

The key is to select both an activity and an organization that reflect the interests of your team.

• At Health Business Systems, a Penny War appealed to the competitive nature of team members and raised over $1,000 for a local food pantry.

• The fashionistas at Health Plan of San Mateo collected 21 bags of clothes, hosted a runway fashion show, and made a sizable donation to a local shelter.

• And as part of Demag’s Friday chili cook-off the team collected canned goods. While only one can was requested, many people brought in bags of non-perishable items to donate.

To learn more about these, and other activities, that bring a community service element to Customer Service Week, visit the Connect with Customers and Community page at the CSWeek.com website.

And while you’re there, be sure to click the Shop tab to see all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Order your celebration materials today!

The Best Celebrations Start with eCards

July 26, 2017

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Customer Service Week Bulletin We are delighted to announce that eCards are now available at CSWeek.com.

eCards are a fun way to announce your upcoming celebration, invite other departments and individuals, thank your organizing committee for their hard work, and much more.

And best of all, eCards are easy to use:

  • Simply go to CSWeek.com and choose E-cards from the Ready-to-Use menu.
  • Select your favorite card.
  • Compose your message.
  • Preview your card, and send.

You may send individual cards one-at-a-time or mail to your entire list.

And while you’re at the website, be sure to click the Shop tab to see all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Learn more about E-cards

Order your celebration materials today!

Celebrate with the Games You Love

July 19, 2017

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Customer Service Week Bulletin Over the years, many customer service teams have incorporated their favorite game shows into their celebrations.

The secret is to adapt the show as much as possible to your organization and your team.

At United Stationers, glamorous hosts with names like "Jack Potts" and "Miss Terry Prize," invited reps to "come on down" to try their hand at Let’s Make a Deal, The Price is Right, Jeopardy, and Deal or No Deal. Other teams have successfully adapted game shows as well. Each of the following links provides details on some of the very best:

View all of these games at the CSWeek.com website. And while you’re there, be sure to click the Shop tab to see all of the decorations, rewards, gifts, and stress relievers that we have for you this year.

Don’t Miss the Savings

July 12, 2017

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Customer Service Week Bulletin There are just three days left before the Customer Service Week earlybird discounts end.

I hope that you’ll take advantage of these special savings.

When you order by July 14 — that’s Friday — you will save 10, 15, or 20 percent off your entire order.

And best of all, the discount applies no matter what you’re ordering. So if you need 4 Posters, 2 Banners, 3 rolls of Caution Tape, plus 45 Flip-Straw Bottles, you’ll save on each item.

Order your celebration materials today!

Everyone Saves with Earlybird Discounts

July 5, 2017

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Customer Service Week Bulletin I hope you enjoyed the long Independence Day weekend. For us, it marks the beginning of the "Earlybird Crunch."

When you order your celebration materials by July 14 — that’s just 9 days away — you will save 10, 15, or 20 percent off your entire order.

You’ll also receive access to all of the premium content at the CSWeek.com website, including:

  • Six activities with a building theme
  • Invitations, gift tags, and stationary
  • Dozens and dozens of print-and-use puzzles, and much more.

Don’t miss this opportunity to order early and save.

Fireworks, Parades, and Savings

June 28, 2017

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Customer Service Week Bulletin The long Independence Day weekend is fast approaching. But before your thoughts turn to family gatherings, parades, and fireworks, take a moment to place your Customer Service Week order.

It’s just one less thing to do when you’re back in the office, facing the email, voice messages, and projects that demand immediate attention.

And, of course, by ordering before July 14 you’ll save from 10% to 20% on your entire order, no matter what you choose.

So place your order today and enjoy the long weekend!

We Love Free Gifts, So Will You

June 21, 2017

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Customer Service Week Bulletin To make it easier than ever to celebrate Customer Service Week, we’ve created everything you need for your celebration — including lots of free gifts. With your order, you’ll receive access to all of the premium content at the CSWeek.com website.

You’ll download, print, and use exactly what you need for your team, including:

  • Photo booth props
  • Invitations
  • Gift tags
  • Cupcake toppers
  • Stationary
  • Mini-posters for each day of the week, and
  • Dozens and dozens of print-and-use puzzles and activities.

So place your order today to take advantage of the earlybird discounts and to receive access to all of your free gifts.

Essential Resources for Your Celebration

June 14, 2017

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Customer Service Week BulletinWhether this is your first year celebrating Customer Service Week or your 26th (Yes! we’re now in our 26th year), we have lots of resources to help you plan a successful event. You’ll find them all at CSWeek.com. Just click the links below:

1. Celebration Tips
You’ll find 25 quick tips to jump-start your celebration planning.

2. Organizer’s Guide
Go more in-depth with the Organizer’s Guide. It provides step-by-step directions, a sample agenda, and a timeline for success.

3. Agendas
This section of the website provides brief descriptions of some of the most creative celebrations we’ve seen. There are enough ideas here to fill a month-long celebration.

4. Ready to Use
There are print-and-use activities to boost teamwork, recognize staff, and build skills; downloadable puzzles and games; and our popular printables such as photo booth props, cupcake toppers, and gift tags.

5. Decorations, Gifts, Rewards, and Stress Relievers
You’ll find everything you need for your celebration and you can take advantage of earlybird savings when you order by July 14.

Building on a Strong Theme

June 8, 2017

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Customer Service Week BulletinLast week we launched the Customer Service Week website and announced the 2017 theme — Building Trust™.

To compliment that theme, we’ve created fun, meaningful, and easy-to-use decorations, gifts, rewards, and stress-relievers. Here’s a quick preview of what you’ll find at CSWeek.com:

Introducing the new Customer Service Week Theme, Logo, and Website

May 31, 2017

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Customer Service Week BulletinWe are delighted to present the all new 2017 Customer Service Week logo, website, and much, much more.

This year’s theme recognizes the importance of trust in forming strong, productive, and lasting relationships with customers and coworkers.

The bold black, orange, and yellow logo animates the theme with references to construction and building.

The logo is beautifully reproduced on a wide range of decorations, gifts, rewards, and stress-relievers, which were created exclusively for Customer Service Week 2017.

It is also carefully woven through the ready to use Activities, Puzzles, and Printables available at the event website.

If you have a team that is Building Trust™ with customers and coworkers, we invite you to celebrate them during Customer Service Week, October 2-6, 2017.

To see the website, products, printables, and more visit: CSWeek.com.

Get Ready, Get Set ...

May 24, 2017

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Customer Service Week BulletinThe approach of the long Memorial Day weekend marks the unofficial start of the summer season and the official start of the Customer Service Week season.

When you’re back from the holiday weekend, watch your inbox for an announcement of the 2017 Customer Service Week logo, the launch of the 2017 website, and all of the new decorations, gifts, rewards, and stress relievers, plus new puzzles, activities, printables, and much, much more.

It’s the perfect time to get everyone on your team on board. Invite them to sign up for the CSW Bulletin. Or if they prefer we’re on Facebook and LinkedIn.

Hurricane Slows, But Can’t Stop This Celebration

May 17, 2017

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Customer Service Week Bulletin

Last year as Hurricane Matthew barreled across the Caribbean toward the southern United States, Massey Services was forced to close early on Thursday and remain closed on Friday.

"But," says Phyllis Crawley, "we didn’t let that cut our celebration short. We fit events in as time allowed the following week, and kept the frame of mind that we were given an opportunity to celebrate the team a little longer."

The celebration included daily gifts for each team member, puzzles and games, and several special meals.

The meals were provided by regional managers from around the country who rely on Massy’s Florida service center. They included a continental breakfast, a full breakfast, a hot lunch, and even an ice cream sundae break.

Management also visited the service team throughout the week to reinforce the importance of service to the entire organization.

The weather forecast is good for Customer Service Week 2017 so let’s get started. If there are others on your team who will be involved in planning for the week, now is the time to invite them to sign up for the CSW Bulletin. Or if they prefer we’re on Facebook and LinkedIn.

Theme Days Make this Celebration Special

May 10, 2017

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Many Customer Service Week celebrations are organized around daily themes. These can be educational, motivational, or just plain fun.

For BackGroundChecks.com, also known as BGC, the 2016 celebration included some very punny daily themes and lots of materials from the CSWeek.com website:

Customer Service Week BulletinMonday’s theme:
We DONUT know what we’d do without you!
Included a kick off breakfast and pledge ceremony.

Tuesday’s theme:
TACO about BGC Service Champions!
Included a taco lunch and service oriented puzzles and brainteasers.

Wednesday’s theme:
WHOOPIE! Get excited about BGC Service Champions
Included classic whoopie pies and peer-to-peer recognition.

Thursday’s theme:
Things that make you go HMMMMMMM ....
Included a candy guessing game, service oriented puzzles and brainteasers.

Friday’s theme:
Customer service is an important PIZZA the BGC Puzzle!
Included a pizza lunch and closing ceremony with the final prize awards.

Details on this year’s Customer Service Week theme, Customer Service Week pledge, peer-to-peer recognition, photo booth props, puzzles, and more will be available in early June.

If there are others on your team who will be involved in planning for the week, now is the time to invite them to sign up for the CSW Bulletin. Or if they prefer we’re on Facebook and LinkedIn.

Putting a Personal Twist on the Customer Service Week Theme

May 3, 2017

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Customer Service Week Bulletin

For the Customer Service Week celebration at the Cooper Creek event center, organizers worked with the official Customer Service Week theme to create an event that was uniquely theirs.

Last year’s theme was Service Champions™ and we suggested several "winning strategies" of Service Champions that could be woven into celebrations. Cooper Creek did this with a pre-event activity and a daily activity.

To prepare for Customer Service Week, the Cooper Creek team created posters based on each of the seven winning strategies. A new poster was created each week for seven weeks. It was a wonderful way to extend the length of the celebration and work together on a creative project.

Then, during Customer Service Week, the winning strategies were carried through to special treats and small gifts that reps received daily. For example:

Strategy: Lead by Example
Gift: A bag of Tootsie Rolls with a tag which read, Leading by Example is How we roll.

Strategy: Spread Joy
Gift: Almond Joy’s with the word, "spread" carefully added to the wrapper.

Strategy: Listen Carefully
Gift: A toy whistle with a tag which read, "Stop listening to reply. Listen to understand."

Strategy: Exceed Expectations
Gift: A Customer Service Week Certificate of Appreciation recognizing reps for their efforts to exceed expectations throughout the year.

Event organizer Jamie Marie Zamora, tells us that the celebration was a success, "This week really helped our employees come together and focus on the importance of each one of us and how special each one of our roles is in order to keep Cooper Creek’s customers coming back. When you feel appreciated it is like a chain reaction and you want to make someone else feel appreciated. Events like Customer Service Week remind us of this!"

It’s Time to Start Thinking About Customer Service Week

April 26, 2017

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Customer Service Week Bulletin

The Customer Service Week Bulletin has been on a brief hiatus, but with spring in the air we are back. And we have lots planned for you.

Here’s what you can look forward to in the next few weeks:

  • Case studies of some truly amazing celebrations. You’ll find lots of ideas and inspiration for your own celebration.
  • Unveiling the new 2017 theme and logo. You’re going to love it!
  • Launch of the 2017 Customer Service Week website including new decorations, gifts, rewards, and stress relievers. Plus new puzzles, games, activities, and printables.

If there are others on your team who will be involved in planning for the week, now is the time to invite them to sign up for the CSW Bulletin. Or if they prefer, we’re on Facebook and LinkedIn.

I’m looking forward to working with you again this year.

How You Celebrated Customer Service Week — Part III

November 2, 2016

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Customer Service Week Bulletin

We’ve been sharing highlights of some amazing celebrations. If you missed them, you’ll find them below.

Below are more inspiring ideas for your 2017 planning file:

• Theme days are always popular. The team at Memphis Light Gas & Water, hosted an inspiring Multi-Culture and Diversity Day. While American Pest Control enjoyed a Wacky Hair Day, Pajama Day, and others. And team members at First City Monument Bank were flying high during Customer Service Week.

• Over the years photo booths have become an increasingly popular. Many teams celebrated with professional photo booths or created their own with a simple backdrop and props, which were printed from the CSW.com website.

• Service teams also gave back to their communities during Customer Service Week. The Accenture DMS Support Center participated in a "Canstruction" activity, creating sculpture from non-perishable food items, which were then donated to a local food pantry. Broadview Networks engaged multiple offices in a canned food drive with a pizza party for the location collecting the most cans per person.

• And, of course the CSWeek.com puzzles, activities and printables were widely used in celebrations this year. Among the most popular were the daily mini-posters, eCards, puzzles, and the easy-to-use agenda sheets.

It’s not too late to share your celebration. Please email me at mdalessandro@CSWeek.com or post to the Customer Service Week Facebook page.

How You Celebrated Customer Service Week — Part II

October 26, 2016

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Customer Service Week Bulletin

Last week we shared highlights of some amazing celebrations. If you missed them, you’ll find them in the October 19th bulletin below.

Here are more inspiring ideas for your 2017 planning file:

• Organizations of all types used the week to thank their customers. Passengers flying Nigeria’s Dana Air during Customer Service Week received instant miles and a chance to upgrade from economy to business class. While in California, the Big Bear Electric Service handed out energy efficient light bulbs and nightlights to customers.

• Customer Service Week was also a time to dress up. For the team at DHL Cameroon that meant amazing skirts one day and all white another. While the team at WebTPA in San Antonio, TX celebrated with a black and gold theme on the last day of the week.

• Eversource, New Hampshire’s largest electric utility, took advantage of the week to recognize outstanding customer service reps for going above and beyond to address customers’ concerns. Press releases on the recognition were circulated widely throughout the state and appeared in many print and online publications.

• And of course there was food, lots of food. At Capsa Solutions in Lake Forest, IL, Services Director Dana Wycoff baked all of the goodies herself. And because Customer Service Week falls during National Hispanic Heritage Month, the team at Fort Hood Military Base enjoyed a lunch of authentic Hispanic foods. While the team at Stirling Benefits celebrated with a breakfast of champions for their Service Champions, prepared right in the office by the resident waffle chef.

It’s not too late to share your celebration. Please email me at mdalessandro@CSWeek.com or post to the Customer Service Week Facebook page.

Next week more great ideas from Customer Service Week 2016.

How You Celebrated Customer Service Week — Part I

October 19, 2016

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Customer Service Week Bulletin

A huge thank you to everyone who shared photos, video, agendas, and other details from Customer Service Week 2016. We will be passing your ideas and insights along as we prepare for Customer Service Week 2017.

In the meantime, here in brief, are some highlights:

• Lots of organizations took advantage of the week to give management a chance to try a hand at customer service. In Canning, Australia, the city’s chief executive manned the phones while in Lagos, Nigeria, the Managing Director of Wema Bank spent part of the morning greeting customers and serving them on the bank floor.

• Puppies were on-hand for the celebration at ACS Technologies in Florence, South Carolina, where the software company hosted the local humane society as part of its celebration. And at Blue Cross Blue Shield of Vermont, a dog in glasses and headset won the best-dressed pet contest.

• Many groups were inspired by the summer Olympics. At Dominion Enterprises, teams made flags for the opening ceremonies, and participated in athletic events including Wii Tennis, Wii Bowling, a Javelin event with pool noodles, balloon volleyball, and synchronized chair routines. Lifespan also celebrated with an office Olympics where popular events included a box race, NERF Archery, and more.

• This was the first year that we offered a coloring book and downloadable coloring sheets. Artists at the Accenture DMS Support Center in Peoria, Illinois, and the team at Fort Hood Military Base, in Texas, both relaxed with the Customer Service Week logo coloring sheets.

It’s not too late to share your celebration. Please email me at mdalessandro@CSWeek.com or post to the Customer Service Week Facebook page.

Next week more great ideas from Customer Service Week 2016.

 

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Customer Service Week!

© 2017 Alexander Communications Group, Inc.
All Rights Reserved.
Customer Service Group
36 Midvale Road, Suite 2E,
Mountain Lakes, NJ 07046
Phone: (973) 265-2300
Website: www.CSWeek.com
Email: info@CSWeek.com
Our Mission
Providing everything for Customer Service Week: Gifts, rewards, decorations, and ready-to-use materials, all with the official 2017 Building Trust logo.

For over 25 years, the Customer Service Week celebration source focused on a comprehensive program developed by service experts for service experts.

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