Press Release
Tricycle Races Boost Team Spirit
Spirited competitions mark Customer Service Week celebrations around the globe.
(Boonton, NJ, September 17, 2009) — Why were the customer service reps at ProQuest Business Solutions riding around on tricycles?
It's all part of the annual Customer Service Week celebration, which aims to inject a little friendly competition and team spirit into the group. In addition to the fast-paced tricycle race, the group competed in activities such as putt-putt golf and a bean-bag toss.
ProQuest was not alone in celebrating Customer Service Week. Each year thousands of companies around the globe recognize and reward their frontline reps during Customer Service Week.
To learn more, visit the official Customer Service Week website at http://www.CSWeek.com. At the site you'll find:
- Background on Customer Service Week
- Information on companies celebrating
- Case studies of successful celebrations
- Planning tips
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- Ready to use puzzles, games and activities
- A full range of decorations, gifts and rewards, imprinted with the official 2009 Customer Service Week logo.
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About Customer Service Group
The Customer Service Group has sponsored Customer Service Week since 1991. Each year, the Group creates a new theme and logo for the week and provides information, resources and inspiration to help companies celebrate.
In addition, the Customer Service Group provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. These include books, print newsletters, benchmarking studies, and free email newsletters. More information is available at www.CustomerServiceGroup.com.
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Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CSWeek.com
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